Q: Why won’t my garage door close?
A: Photo eyes out of alignment or blocked.
Q: Why won’t my garage door open?
A: Probably a broken spring or a stripped gear in the opener motor.
Q: Why can’t I open my garage door manually?
A: Probably a broken spring.
Q: Why does my garage door seem stuck shut and jump the first time its opened each day?
A: Check the vinyl trim for a sticky substance.
Q: I have two garage door remotes and only one works now.
A: Probably a dead battery in the remote.
Q: All of a sudden, none of my garage door remotes or keypad works.
A: Wall button is set to “lock mode”.
Q: Why do I hear a motor running in my garage door opener, but I don’t see the chain moving?
A: Stripped gear.