FAQ

Home / FAQ
Garage Door Repair and Installation

Frequently Asked Garage Door Maintenance and Repair Questions:

We’re here to help!  Read through the Q&A below and see if any pertain to your issue for quick troubleshooting.
Q: Why won’t my garage door close ?
A: Photo eyes out of alignment or blocked.
Q: Why won’t my garage door open ?
A: Probably a broken spring or a stripped gear in the opener motor.
Q: Why can’t I open my garage door manually ?
A: Probably a broken spring.
Q: Why does my garage door seem stuck shut and jump the first time its opened each day ?
A: Check the vinyl trim for a sticky substance.
Q: I have two garage door remotes and only one works now.
A: Probably a dead battery in the remote.
Q: All of a sudden, none of my garage door remotes or keypad works.
A: Wall button is set to “lock mode”.
Q: Why do I hear a motor running in my garage door opener, but I don’t see the chain moving ?
A: Stripped gear.

Still have a problem?  Call Us 803-622-DOOR (3667)